Knowtworthy Inc. (the “Company” or “we”, “our”, or “us”) values our customers, including you (“you”) and we respect your privacy. We only collect personal information about you with your consent. This privacy policy (the “Policy”) describes the kinds of personal information we collect about you, why we collect it, how we use it, how we protect it, and under what circumstances we share it with third parties. This Policy also describes the decisions you can make about your personal information. You may require us to change, amend, or delete the personal information that you have provided to us at any time. If you do not agree to the terms of this Policy, please do not use the Platform (as defined in the Terms of Use).
If this Policy changes in the future, we will post an updated version on our Platform. We recommend that you check this Platform periodically in order to review our current Policy. You can tell if this Policy has changed by checking the effective date that appears at the end of this Policy.
When you sign up for a Company account or contact us, you voluntarily give us certain personal information including but not limited to, your name, age, gender, and e-mail address. In addition, when you visit our Platform, we collect certain information about your activity on our Platform, as described below under the heading “Our Use of Cookies and Log Files”.
We use the personal information you have agreed to provide to us in order to: communicate with you for the purposes you have separately indicated when you signed up to the Platform; learn more about you and your product preferences by looking at, among other things, the internet protocol (“IP”) address of your computer and your activity on the Platform; and address problems with, and improve, our Platform design and services. Unless you explicitly sign up for communications e-mail letters including, but not limited to, newsletters and other promotional content, we will only send e-mails that are critical to the correct functioning of the Platform. These include, but are not limited to, password reset e-mails, major updates impacting the use of the Platform, and e-mail verification e-mails.
We will not share, sell, or rent your personal information in personally identifiable form with any third party, except if, and to the extent necessary, in our good faith judgment, doing so is required to: comply with laws or regulations; respond to a valid subpoena, order, or government request; establish or exercise the Company’s legal rights or defend against legal claims; investigate, detect, suppress, prevent, or take action regarding illegal or prohibited activities, suspected fraud, or situations involving potential threats to the reputation or physical safety of any person; or as otherwise required by law.
We may remove personal identifiers from your information and maintain and use it in aggregate form that may later be combined with other information to generate anonymous, aggregated statistical information. Such anonymous, group data may be shared on an aggregated basis with our business partners, but we will not disclose your personally identifiable information unless we receive your express consent to do so.
If our Company is to be sold, merged, or amalgamated, or substantially all of its assets are to be sold or disposed of, your personal information may be transferred to a potential purchaser if, and to the extent necessary, it is required for the purposes of deciding whether to proceed with the proposed transaction and completing it. If such a sale, merger, acquisition, or disposal is completed, the purchaser may use and disclose your personal information only to the extent described in this Policy if the information relates solely to the carrying on of the business or activity, or the carrying out of the objects for which the sale, merger, or acquisition took place.
We will retain your personal information only for a time, and to the extent, necessary for the purposes for which it was collected as described in this Policy and for reasonable backup, archival, audit, or other similar purposes.
If we have disclosed your personal information to a third party in accordance with this Policy, we will ensure that it is only retained by that third party for as long as it is necessary for that third party to complete the purpose for which we provided it to them.
At any time you can contact us to: stop receiving e-mails from us; review the personal information held by the Company in connection with your account; withdraw your consent for our use and disclosure of your information; request a list of third parties to whom the Company may have provided your personal information; close your account; and amend your personal information, where possible, by sending an e-mail with your inquiries to legal@knowtworthy.com, with the subject [PERSONAL INFORMATION INQUIRY], or by writing to us at 55 St. George St., Toronto, Ontario, M5S 1A4. You can always unsubscribe from receiving promotional e-mails from us by simply clicking the “unsubscribe” link provided at the bottom of every promotional Company e-mail from us.
If you contact us to do any of the things listed above, we may require you to provide sufficient personal information to allow us to identify you and tell you about the existence, use, and disclosure of your personal information and this personal information will only be used for this purpose. If you contact us about your personal information, we will respond to your request within a reasonable time and at no cost to you.
We use browser tracking cookies (“cookies”), which are small text files that are placed on the hard disk of a computer by a Platform. Cookies are uniquely assigned to you, and can only be read by a Platform or web server that issued the cookie to you. We also use browser “log files” which record certain information when you visit a Platform, including your IP address. To improve your experience on our Platform, we use cookies and log files to: recognize you when you return to our Platform; keep track of activity on our Platform and remember what items you have clicked on or viewed; study how you navigate through our Platform and which products you request in site searches so that we can improve the design, content, and function of our Platform, and customize the message, content, and delivery of online banner advertisements and e-mails that reflect how you navigate to and through our Platform based on your online behaviour. We call this “Browsing Data”. We may hire third-party service providers to assist us in the collection and analysis of this Browsing Data collected through cookies, but none of your personal information is disclosed to these third-party service providers.
You have the ability to accept or decline our use of cookies. You can refuse cookies by turning them off, or by blocking them in your internet browser. If you decide to turn off or block cookies, our Platform may not function correctly.
We aim to provide you with a safe experience. We have in place certain physical, electronic, technological, and organizational safeguards to appropriately protect the security and privacy of your personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. Please note, however, that while we try to create a secure and reliable Platform for users, the confidentiality of any communication or material transmitted to or from the Platform or via e-mail cannot be guaranteed.
We limit access to your personal information within the Company to individuals on a need-to-know basis.
Your personal information may be transferred, processed, and retained on servers in countries outside of Canada, including the United States, and may therefore be subject to laws that do not offer the same degree of protection as Canadian law, although the Company will ensure that contractual protections, at least equal to its own standards, are put in place with those owning or managing servers located outside Canada. While we undertake to protect your personal information when it is transferred to other jurisdictions, the laws of other jurisdictions may require the disclosure of your personal information to governmental authorities under circumstances that are different from those that apply in Canada and are contemplated under this Policy.
We provide links on our Platform to other, third party sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. Any personal information you provide on linked pages or other sites is provided directly to that third party and is subject to that third party’s privacy policy. We strongly encourage you to review these policies at any site you visit. This Policy does not apply to such linked pages or other sites, and we are not responsible for the content or practices of any linked platforms which are provided solely for your convenience.
The Platform is not intended for use by individuals under the age of 13. The Company does not knowingly collect or use any personal information from any children under the age of 13. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such personal information from our database.
If you have any questions or comments or wish to make a complaint about this Policy, please feel free to contact us by sending an e-mail with your inquiries to legal@knowtworthy.com, with the subject [PERSONAL INFORMATION INQUIRY], or by delivery in person, by courier or by the mail, to Company at 55 St. George St., Toronto, Ontario, M5S 1A4, or by calling us at +1 (365) 777 9109. If you contact us about your personal information, we will respond to your request within a reasonable time and at no cost to you.
Effective Date: April 24, 2020